What happens if I press the reset button?

When you press the reset button, Saregama Carvaan - Bengali will be set to default factory settings. In this case, you will need to re-pair your Bluetooth device and re-set the category/ channel, you would like to listen to.

There is a light indicator next to the power button with a battery icon. What is it?

The light indicator turns on when Saregama Carvaan - Bengali is being charged. This light is automatically turned off when the battery is fully charged.

How do I pair my mobile phone via Bluetooth to Saregama Carvaan - Bengali?

To pair your mobile phone to Saregama Carvaan - Bengali, follow the steps below:

• Press the Bluetooth mode button on Saregama Carvaan - Bengali
• On your mobile phone, turn on Bluetooth. Select 'Saregama Carvaan’ from the list of available bluetooth devices
• Your mobile phone will now get paired automatically with Saregama Carvaan - Bengali

Once your mobile phone is paired, the display panel on Saregama Carvaan - Bengali will show 'BT Device Paired'.

Please note:
At any given time, you can pair only one device with Saregama Carvaan - Bengali

I am in Bluetooth mode. Can I stream songs from Saregama Carvaan - Bengali to my mobile phone?

You can only stream music from your phone, laptop or any other Bluetooth enabled device to Saregama Carvaan - Bengali.

How do I listen to songs stored on my pen drive on Saregama Carvaan - Bengali?

To play songs from your pen drive on Saregama Carvaan - Bengali, follow the steps below:

• Plug your pen drive into the USB port on Saregama Carvaan - Bengali
• Press the USB mode button
• The first available song will start playing automatically
• To move across folders on your pen drive, turn the station selector left./ right

Please note:

• Saregama Carvaan - Bengali supports pen drive upto USB version 2.0
• You cannot play songs from external hard drives, mobile phones, laptops etc. on Saregama Carvaan - Bengali. You can only play songs from pen drives with a storage capacity upto 64 GB

How do I set FM channels on Saregama Carvaan - Bengali?

To listen to an FM channel, follow the steps below:

• Press the FM mode button
• The first available FM channel will automatically start playing
• To switch to another FM channel, turn the station selector left/right or press the < > buttons

I am in FM mode. Can Saregama Carvaan - Bengali also receive AM/ SW radio signals?

Only FM channels will play in FM mode. Other radio channels on AM, SW bands will not work. Catching of external FM signal entirely depends on the strength of the signal in your area. If the location or area where you have kept the Saregama Carvaan - Bengali has a weak FM signal, there is a possibility that you may face interruption in FM output.

Does Saregama Carvaan - Bengali come with a remote?

Yes. Saregama Carvaan - Bengali comes with a remote.

Please describe the functionality of the Saregama Carvaan - Bengali remote.

You can use the remote in the following instances:

• Mode selection: to select your preferred mode
• Category selection: to select your preferred category when in Saregama mode
• Manage song playout: to move to the next/ previous song or play/ pause the song
• Volume control: to increase/ decrease volume

Can I power on Saregama Carvaan - Bengali from the remote?

No. the remote does not allow you to power on/ off Saregama Carvaan - Bengali

Which batteries can be used in Saregama Carvaan - Bengali remote?

A CR2025 battery is used in Saregama Carvaan - Bengali remote.

How do I change the battery of the remote?

To change the battery, follow the below mentioned steps:

1. Open the battery compartment

2. Insert a fresh CR2025 battery with the correct polarity (-/+)

3. Close the battery compartment

4. Discard the used battery

Does the remote come in different colours?

No. The remote comes only in one colour.

Is there any warranty on the remote?

No. there is no warranty on the remote.

I have misplaced/ lost the remote. What should I do?

If you have misplaced/ lost the remote, you can order another remote. To order, please write to us at help@saregama.com and we will guide you with process.

I have bought an additional remote. However, it is not working with my Carvaan - Bengali. Why so?

Your Carvaan may not be remote compatible and hence, the remote is not working.

What are the size specifications of Saregama Carvaan - Bengali?

Here are the dimensions approx: 27 cm (L), 17 CM (H), 8 Cm (W)

What is the weight of Saregama Carvaan - Bengali?

The standalone weight of the Saregama Carvaan - Bengali unit is approximately 1.5 kgs.

What is the power of the speakers?

The power of Saregama Carvaan - Bengali speakers is 6 Watts.

Does Saregama Carvaan - Bengali have a slot for a micro USB card?

There is no Micro SD slot on Saregama Carvaan - Bengali.

What is the battery and adaptor specification?

Saregama Carvaan - Bengali has a rechargeable Li-Ion battery with a capacity of 2200 mAh. Adaptor rating is 5V, 1A.

How do I charge Saregama Carvaan - Bengali?

Saregama Carvaan comes along with a power chord. Connect one end of the chord to any compatible adaptor and the other end to the micro USB port on the back panel of Saregama Carvaan. Turn on the switch and Saregama Carvaan will start charging.

It takes 2-3 hours to charge Saregama Carvaan completely. Whilst the battery is being charged, you will be able to see a red colour light next to the power button. This light will automatically turn off when the battery has been fully charged.

A fully charged battery, should last for 5-6 hours of playout time.

You can also look at the battery icon on the display panel for an indication of how much charge is available on Saregama Carvaan.

If you wish, you can also detach the adaptor and plug the cable into an alternate USB port on your laptop, music system etc. to charge Saregama Carvaan.

Please note, you cannot use Saregama Carvaan to charge any other device like a mobile phone/ tablet.

I have lost the charger that came along with Saregama Carvaan - Bengali. Is there any other way I can charge Saregama Carvaan - Bengali?

You can use a power bank or any mobile phone/ tablet charger that has a micro USB cable to charge Saregama Carvaan - Bengali. Any charger compatible with an Android device can be used to charge Saregama Carvaan - Bengali.

Can I use Saregama Carvaan - Bengali while it is being charged?

You can use Saregama Carvaan - Bengali while it is being charged.

How long does the battery last on single complete charge?

Once charged completely, enjoy 5 hours of playtime.

What does the warranty cover?

The warranty covers the following: a. 6-month warranty on all parts of the Saregama Carvaan - Bengali. This includes repair, replacement of damaged parts and servicing

What if lose my warranty card?

A warranty card is typically used to indicate the date of purchase. In case you lose the warranty card, you can provide us with original invoice for Saregama Carvaan - Bengali.

What is the price of Saregama Carvaan – Bengali?

Carvaan –Bengali is currently priced at Rs 5990.

I purchased Saregama Carvaan - Bengali online. No warranty card has been issued to me. Can I still take advantage of the warranty cover?

To take advantage of the warranty cover, you can provide us with the original invoice of Saregama Carvaan - Bengali.

Is the warranty applicable only in U.S.A.?

Yes. The warranty on Saregama Carvaan is applicable only in U.S.A.

My Saregama Carvaan - Bengali is not functioning properly. Where do I get it repaired?

If your Saregama Carvaan - Bengali is not functioning properly, please write to us on help@saregama.com In response, we will send you an email with the address where you can send us the unit back with the original invoice copy. If the warranty is still valid and the product issue meets our warranty policy, we will replace or repair the unit.

How many songs are pre-loaded on Saregama Carvaan - Bengali?

Saregama Carvaan - Bengali is pre-loaded with 5000 MP3 songs.

Which artistes are available in Saregama mode?

The artistes category in Saregama mode has 23 music stations dedicated to Bengali & Hindi film legends like Hemanta Mukherjee, Manna Dey, Arati Mukherjee, Kazi Nazrul Islam, Kishore Kumar,Lata Mangeshkar and many more

Name the mood stations in Saregama mode.

Saregama Carvaan - Bengali comprises 4 music stations viz Romance, Sentimental, Devotional & Folk

What does Tagore category under Saregama mode offer?

Tagore category offers 4 stations dedicated to Tagore songs viz Puja, Prem, Prakriti and Bichitro

I am trying to Gift Saregama Carvaan - Bengali from saregama.com to my friend based in UK. I am unable to do so. Why?

Currently, Saregama Carvaan - Bengali can be bought by residents of U.S.A or gifted to residents of India only saregama.com

What is the maximum number of Carvaan I can gift?

There is no upper limit on the number of Saregama Carvaan - Bengalis that you can gift. However, you can gift a maximum of 10 units in a single transaction.

Why is my Saregama Carvaan - Bengali not catching FM signal or it catches the signal in one room and not in the other?

Catching of external FM signal entirely depends on the strength of the signal in your area. If the location or area where you have kept the Saregama Carvaan - Bengali has a weak FM signal, there is a possibility that you may face interruption in FM output.

Can I select the songs on my own?

The songs play in a random order. The songs cannot be selected manually. Though there is a Previous (<) and Next button (>) in case you want to jump to another song.

Can I create my own playlist?

No, you cannot create your own playlist though you can play your own songs through USB or Bluetooth.

Where can I purchase the Saregama Carvaan - Bengali from?

Saregama Carvaan - Bengali can be purchased from amazon and a few retail stores within USA.

I extend the warranty?

No, there is no such facility right now.

What is the Cancellation Policy?

If you have ordered from amazon, the cancellation policy of amazon will apply.

What is the Refund Policy?

Refund policy of amazon will apply.

What is the warranty period for Saregama Carvaan - Bengali?

Saregama Carvaan - Bengali comes with 6-month warranty. The start of a warranty is determined basis the date of invoice. Free warranty is valid for upto 6-month from the date of purchase against any manufacturing defect. Warranty does not cover physical damage.